Terms & Conditions

This website is owned and operated by RENZA PRODUCTS LIMITED, trading as Renzà Eyewear. Throughout the site, the terms “we”, “us” and “our” refer to Renzà Eyewear. Renzà Eyewear offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. 

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. 

Our store is hosted on 123Reg. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

General

  • If you are a minor (below 18 years of age) shopping on our site, you cannot place an order unless you have a permission from a parent or guardian.
  • No contract will come into existence with regard to any product sold on renzawear.co.uk until we give a confirmation that the product is currently in stock and that we have dispatched it. Confirmation will be provided through an email.
  • In case we discover an error in the price of the product(s) ordered, one of our team members will contact you at the earliest to inform you about it. If the error is discovered before we dispatch the products, then we will inform you of the same and refund the entire order amount immediately.
  • Please check that the details provided in the confirmation email are correct. We strongly recommend printing out a copy of the email for your records. This will help in case you want to notify us of any errors in the order, before dispatch, which otherwise could attract an additional charge.
  • You agree that you’ll use a unique email address when using renzawear.co.uk. You also agree to email being employed as a primary medium of communication over long distances. You agree to emails being sufficient to send notices that are required in writing legally.
  • You may be required to validate personal information such as name, address and other, as part of our process to minimise the unauthorised use of your credit cards and discourage online fraud.

We may verify your personal details by comparing them with details in databases of registered fraud prevention agencies and credit companies. By making a purchase with us, you agree to such verification.

Payment

A buyer must pay the order amount in full before the product gets dispatched.

We accept the following methods of payment: MasterCard, Visa, Visa Electron, Visa Debit, Switch, Maestro, Amex and PayPal.

Processing of payments will be done at the time of order placement. The order will become void in case payment is declined, and will remain void till payment is approved.

We owe no liability for any bank fees or processing charges such as overdraft expenses that you may incur following a purchase from us.

We don’t retain any details of payments by buyers.

Email Marketing Consent

We may occasionally send emails about our latest products and offers, using the email given during checkout. Once an order is placed, we will automatically send an email with links to review aggregator websites, requesting for online reviews regarding recent purchases. 

Customers are also sent regular emails regarding delivery and returns processing stages.

By providing us with your email address, you agree to our terms and give consent for us to send you such emails. 

Customers can opt out of receiving emails. If you are unsure how to do this, please contact us for guidance. 

Copyright

By accessing www.renzawear.co.uk website, you agree that the text, design, images, and graphics, presented within, are copyrighted to Renzà Eyewear.

We grant permission to users to browse this website electronically, and to print and copy content for purposes limited to non-commercial and personal use. We strictly prohibit the use of website content for any other purpose. This website is covered by international and UK copyright laws.

Unlawful use of the website, or an act of copying content uploaded on the website, can result in facing a claim for damages.

Company name: RENZA PRODUCTS LIMITED

Company Number: 13208471